Here’s how our rewards program works
Enroll in The Source Loyalty
Sign up to start reaping the CannaCoins today. If you are already enrolled, skip to step 2!
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Earn bonus points
Stack extra CannaCoins with bonus points opportunities at happy hours, new product releases, & during vendor spotlights.
Hit the jackpot
Redeem your CannaCoins for dope products or dollars off of your order with the most robust cannabis loyalty program in Arkansas! Check your loyalty status on the app or at this link!
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Earn products and discounts with the CannaCoins that you earn
The more you spend, the more your points are worth. Tip: Bank CannaCoins for when you know you’ll need them or use them for a special splurge purchase!
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When you spend more, you level up to silver, gold, & diamond tier membership levels
The more you spend, the more you earn!
The more you spend, the more your points are worth. Tip: Bank CannaCoins for when you know you’ll need them or use them for a special splurge purchase!
Sign Up NowFrequently Asked Questions
Why did we update The Source loyalty program?
This is a loyalty program designed for cannabis patients by cannabis patients. We created the most dynamic, robust cannabis loyalty program in Arkansas, because that’s exactly what we would want as consumers. Plus, we want to let our patients know that we are constantly working to serve y’all better! We are grateful for your loyalty.
How do I sign up?
Click here to sign up or sign up directly when you download our app (available on iOS and Android). You must use your phone number to sign up, so that we can locate your profile in our system & track your purchase history. However, we do not engage in SMS marketing, so we won’t be blowing up your phone.
Do I need to sign up if I was a member of the older rewards program already?
No, you are automatically enrolled if you were previously signed up in The Source Rewards program. Your new membership status became active on November 22, 2023.
How do you become silver, gold, or diamond?
Membership levels are based on spend levels (see chart above). You gain gold status after spending $1,000 in a calendar year. You move to gold after $2,500, then you achieve diamond status after spending $5,000 in a calendar year.
Will I start over in 2024?
No, you will maintain the same membership status in 2024 that you earned in 2023.
For example, if you earned gold in 2023, you will start off at that level again in 2024.
In order to keep that same gold status in 2025, you must hit the $2,500 spend level by the end of 2024.
Do silver, gold, and diamond members earn points differently?
Yes! For each dollar spent…
- Regular members earn 1 point
- Silver members earn 1.25 points
- Gold members earn 1.5 points
- Diamond members earn 2 points
As you spend more, you will graduate to a higher membership level.
Are CannaCoins the same as points?
Yes! In our loyalty program, we fondly refer to points as “CannaCoins,” which means the same thing, but sounds more fun!
Why should I download the app?
The app is the most user-friendly way to keep up with your loyalty membership status & to see how many CannaCoins you have. On the homepage of the app you will see your membership level presented as a “badge.”
You can also check your “order history,” which will let you know how much you’ve spent & on what products.
How do I opt in to receive emails and push notifications?
Click the profile icon on your app, then scroll to the bottom and toggle the switches to opt in to email and push notifications. If you don’t have the app, use the customer wallet link!
How do I check my membership status?
Visit the home screen of the app to check out how many CannaCoins you have as well as what membership badges you’ve earned, like member, silver, gold, or diamond!
You can calculate the amount you’ve spent so far this year by clicking on the “orders” tab & adding up your cart totals.
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How do I make sure each purchase goes toward my membership?
After you’ve enrolled in our loyalty program with your phone number, your loyalty profile will automatically sync with your in-store profile. From this point forward, all purchases made with your medical marijuana card number at The Source (both in store and online) will count towards your loyalty status.
You can see the orders you’ve made in the “Orders” tab of the app.
How do I check the number of CannaCoins I have?
There are several ways to check your account. The best way is by downloading the app. An alternative way to check your CannaCoins is by using this link to your customer wallet.
Will my CannaCoins roll over to next year?
Yes! All loyalty members in every tier enjoy the benefit of never-expiring CannaCoins.
When do bonus birthday CannaCoins land in my wallet?
At the beginning of your birthday month, silver, gold, and diamond tier members will get a little gift from us. This started in November of 2023, so if your birthday is in November, you should see those bonus CannaCoins in your wallet!
- Silver Tier members get 50 CannaCoins
- Gold Tier members get 100 CannaCoins
- Diamond Tier members get 150 CannaCoins
When will Diamond Tier holiday gifts be issued?
Beginning on January 15, 2024 all Diamond Tier members from 2023 will be able to pick up their limited-edition year-end gift!
How do I get entered into the monthly raffle?
Silver, gold, & diamond tier members are automatically entered into a raffle at the end of each month. Within each membership group, there will be a monthly winner. The winner will be contacted directly by The Source management team.
How do I collect bonus points during Happy Hours?
Earn 2 CannaCoins when you make a purchase during the following weekly happy hours:
Sunday - Tuesday 9 - 10 am
What should I do if I’m having trouble & I don’t find the answer to my problem in the FAQs?
Get in touch with us immediately by email at [email protected] & we will help solve your problem as soon as possible. If you are in the store, ask to speak to a manager & they can find your profile in the system to troubleshoot the issue. We are here to help, so please don’t hesitate to reach out!
How do I give feedback?
Contact us directly by sending us an email at [email protected]!
